We had such a wonderful experience leasing our vehicle. Everyone we met along the way from sales to finance was knowledgeable, helpful and kind. Katrin was patient with us, and we never felt rushed or pressured. Ted in finance was fun and fast! Then Katrin took the time to show us every detail in the operation of our vehicle. We would absolutely recommend Rusnak Arcadia Mercedes-Benz to anyone who is even thinking about purchasing or leasing a vehicle.

We had a wonderful experience with this dealership Kat was incredibly kind, patient, and helpful throughout the whole process of getting our new car. She took the time to answer all our questions, never made us feel rushed, and genuinely cared about making sure we were comfortable with every step. Their professionalism and friendliness made what can often be a stressful process feel easy and enjoyable. We truly appreciate all their help and highly recommend them to anyone looking for a new vehicle.

I returned to Mercedes-Benz of Arcadia for my second vehicle purchase, and I’m really glad I did. I had the pleasure of working with Fabian Jacobo, who was knowledgeable, patient, and very polite. He provided excellent customer service throughout the entire process. Fabian is always cheerful and welcoming, which made the experience even more enjoyable. Thank you, Fabian, for the great service we experienced last night!

Lovely dealership, lovely staff, everyone is so helpful. We didn’t feel rushed at all

The entire team here is absolutely phenomenal. From the moment I walked in, I was treated like family. Martha greeted me with such genuine warmth and kindness, which immediately set the tone for a great experience. Liz took excellent care of me and made sure all of my service requests were handled smoothly and professionally. I especially want to highlight Roberto. He was incredibly helpful, knowledgeable, and attentive throughout the entire process. He took the time to walk me through everything, answered all of my questions with patience, and made me feel completely confident and taken care of. Even though it was my first visit, he made it feel like we had been working together for years. That level of trust and professionalism is rare. I’ve officially found my home dealership and truly look forward to building a long-term relationship with this team. They are top of the line in every way.

They know what you need and will always get the jobs done for you and your family.

Roberto is the reason I have my new car. He was really great to work with.

Roberto Was the best sale man on this world i should have do this review sooner but i was to busy. He is going to take car you since the moment you put your step into the dealership. He is so helpful, i can get anything wrong with him. He should be the guy u need to call if you want to buy a car. Thank you so much for taking care of me. And dealership, if you read this, you broke my license plate frame and sent me the screws????????

Roberto was great. Very helpful and extremely knowledgable. He took us out for a test drive and I would highly recommend him.

Roberto Boratto is a great salesperson and professional. He went above and beyond to ensure I was happy and comfortable with my purchase

Roberto is very professional, knowledgeable and patient. He took the time to explain all details and help me chose the right model. Very happy working with him.

Roberto was excellent in the interaction we had with him at Rusnak Mercedes . We came as strangers and ended up leaving as friends although we did not purchase the car since it was not accessible for my mother. He did go out of his way and drove the car to our house for her to try it and was extremely cooperative and opened with us and gave us all the options but unfortunately we did not purchase the car yet that did not change his demeanour and he remained extremely professional and friendly, and next time we are in the market for a Mercedes, we will definitely be going to Roberto.

My fiancé and I went into Mercedes to look around and Roberto was great to work with. He took the time to answer all my questions and made sure I felt comfortable every step of the way. He was so professional and knowledgeable.

So happy with my experience here, Roberto was really great at explaining the car mechanics and dynamics of driving. Plus we both come from Italy so it was an even better experience for me.

had an excellent experience working with Roberto at Mercedes-Benz Rusnak Arcadia. From start to finish, Roberto was professional, knowledgeable, and truly went above and beyond to make the entire process smooth and stress-free. He was very responsive, patient with all my questions, and took the time to explain every detail clearly. Even after the purchase, he continued to follow up and help resolve any issues, which really shows his commitment to customer satisfaction—not just making a sale. If you’re looking for a sales representative who is honest, attentive, and genuinely cares about his customers, I highly recommend Roberto. He made the Mercedes-Benz experience exactly what it should be—first class.