Great experience leasing a car here. Staff was friendly, easygoing, organized. Got a good price. I used a leasing broker, which made it even smoother. Delighted by how easy it was and will start with Arcadia next time I'm looking for a car.

I drove over an hour to visit Ian Wu, and I would do it again in a heartbeat- he completely exceeded my expectations. From the moment I walked in, Ian made the entire experience feel easy and pressure-free. He took the time to truly understand what I was looking for, answered every question with patience and genuine expertise, and never once made me feel rushed. It’s rare to work with someone who is both incredibly knowledgeable and just a genuinely good person to be around. I couldn’t be happier and will absolutely be sending everyone I know to him!

Yohan Chen, is my Service Advisor. I’ve been a Mercedes Benz owner over 45 years. I have had the honor to work with over 50 Service Advisors all over the USA. Hands down Yohan Chen is the best of the best. His attitude, attention to detail, empathy, understanding of his Customers needs are outstanding and exceptional. I go to this Dealership only because of Yohan Chen. Thank you. Huntley Goldburg.

Mark Stueber has been very prompt and responsive to my inquiries for a Sprinter van. Professional and courteous

Kevin Wang is amazing!!! My wife and I were very nervous about buying a car online, it is something we have never done before. We could tell from the very first conversation with Kevin that we were in good hands. We hammered him with questions, photos and videos, and never once did he make us feel like a burden. He included a home charger and polished the curb rash off the rims after the deal was already done! We would also like to say thank you to the sales manager John for answering all our questions and Katrina with finance for making the transaction painless. The people at Rusnak Mercedes-Benz of Arcadia are honest caring people that deliver an excellent product with over the top customer service. They are even cutting us a check after we have already received the car because they have realized that we have over paid them. We highly recommend Kevin Wang and Mercedes-Benz of Arcadia for your next vehicle.

We had a wonderful experience with this dealership Kat was incredibly kind, patient, and helpful throughout the whole process of getting our new car. She took the time to answer all our questions, never made us feel rushed, and genuinely cared about making sure we were comfortable with every step. Their professionalism and friendliness made what can often be a stressful process feel easy and enjoyable. We truly appreciate all their help and highly recommend them to anyone looking for a new vehicle.

I would like to express my deepest appreciation and sincere gratitude to Mrs. Katrin Bassenger at Rusnak Mercedes-Benz of Arcadia. She is an exceptionally professional, kind, and caring individual. Throughout my experience, I felt completely comfortable and genuinely well taken care of—not only as a customer, but as a person. Her dedication, attentiveness, and commitment to excellence truly set her apart. My highest praise and utmost respect go to Mrs. Katrin Bassenger. Once again, thank you to her and to the entire team at Rusnak Mercedes-Benz of Arcadia for providing such an outstanding experience.

Excellent experience from start to finish! The staff is professional, knowledgeable, and truly focused on customer satisfaction. They made the entire process smooth, transparent, and stress-free. The showroom is clean and well-organized, and the selection of vehicles is impressive. Whether it’s sales or service, they take the time to answer questions and make sure you’re taken care of. Highly recommend Mercedes-Benz of Arcadia for anyone looking for top-quality service and a premium experience. Will definitely be coming back!

I returned to Mercedes-Benz of Arcadia for my second vehicle purchase, and I’m really glad I did. I had the pleasure of working with Fabian Jacobo, who was knowledgeable, patient, and very polite. He provided excellent customer service throughout the entire process. Fabian is always cheerful and welcoming, which made the experience even more enjoyable. Thank you, Fabian, for the great service we experienced last night!

Bought a vehicle at Rusnak Arcadia. Sales Consultant Alex Xu made the process seamless. His assistance and patience is superb. There was no pressure in purchasing which is important. He connected us with David Yu after the purchase who walked us through the features if the car. Definitely recommending Alex Xu. You will be satisfied with the service and knowledge he possesses.

I purchased a used Mercedes Benz GLC yesterday and my overall experience was excellent. My sales representative Katrin was very helpful and professional from the moment we met her till the moment I drove my car from the dealership. Thank you again Katrin

Awesome facility with a great selection of inventory! Really friendly and helpful staff as well. Highly recommend stopping by!

Great help. Great food

Lovely dealership, lovely staff, everyone is so helpful. We didn’t feel rushed at all

The entire team here is absolutely phenomenal. From the moment I walked in, I was treated like family. Martha greeted me with such genuine warmth and kindness, which immediately set the tone for a great experience. Liz took excellent care of me and made sure all of my service requests were handled smoothly and professionally. I especially want to highlight Roberto. He was incredibly helpful, knowledgeable, and attentive throughout the entire process. He took the time to walk me through everything, answered all of my questions with patience, and made me feel completely confident and taken care of. Even though it was my first visit, he made it feel like we had been working together for years. That level of trust and professionalism is rare. I’ve officially found my home dealership and truly look forward to building a long-term relationship with this team. They are top of the line in every way.